Client Fees, Prepaid Services and Refunds

Titan Securities Pty Ltd (AFSL 307040) appoints Corporate Authorised Representatives (“CARs”) that operate separate businesses and may provide authorised financial services as representatives of Titan Securities Pty Ltd.

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Unless expressly stated otherwise, any subscription, membership or service agreement entered into with a CAR is a contract between the client and that CAR. The CAR is solely responsible for performing its contractual service obligations and for any cancellation, refund, credit or other amount arising from prepaid services.

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If a CAR ceases providing a service, ceases business, ceases to be authorised or becomes insolvent, all outstanding contractual obligations relating to prepaid services remain obligations of the CAR.

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By entering into the service agreement, the client acknowledges and agrees that Titan Securities Pty Ltd does not assume, guarantee or undertake any separate contractual obligation to provide the CAR’s services or refund the CAR’s prepaid fees. Any contractual claim for unused prepaid fees remains against the CAR.

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The CAR’s contractual obligations continue after its appointment as a Corporate Authorised Representative of Titan Securities Pty Ltd ends.

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Nothing in these terms excludes, restricts or modifies any right, remedy or liability that cannot lawfully be excluded, restricted or modified, including any liability imposed by the Corporations Act 2001.

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For billing, cancellation and contractual refund matters, clients should contact the CAR from whom the service was purchased.

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REPLACEMENT SERVICES:

 

If a CAR ceases or becomes unable to provide prepaid services, Titan Securities Pty Ltd may, but is not obliged to, arrange for another appropriately authorised representative or service provider to provide replacement services for all or part of the remaining prepaid service period.

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Any replacement arrangement will be subject to the client’s agreement and may include substantially equivalent services or additional services at no further cost to the client.

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To the extent the client accepts and receives replacement services covering the remaining prepaid period, those services will, to the extent permitted by law, satisfy the corresponding prepaid service obligation and reduce any contractual refund entitlement against the CAR accordingly.

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Any remaining contractual refund or service obligation not satisfied by the replacement arrangement remains the responsibility of the CAR.

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Titan Securities Pty Ltd arranging replacement services does not constitute an assumption or guarantee of the CAR’s other contractual obligations or an admission of liability by Titan Securities Pty Ltd.

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Nothing in this section excludes, restricts or modifies any right, remedy or liability that cannot lawfully be excluded, restricted or modified.

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